Terms and Conditions of the Online Shop holzti.com
THE ELECTRONIC SERVICES IN ONLINE BUSINESS
TERMS OF CONTRACT
PAYMENT TERMS AND PAYMENT TERMS
COSTS, DELIVERY AND SHIPPING TERMS AND TIME LIMITS
RECLAMATION OF THE PRODUCT
PROCEEDINGS OUTSIDE THE COURT FOR SETTING UP COMPLAINTS AND INVESTIGATION OF CLAIMS AND ACCESS RULES TO THESE PROCEDURES
CANCELLATION RULE (APPLIES TO SALES AGREEMENTS AS OF DECEMBER 25, 2014
PROVISIONS CONCERNING THE ENTREPRENEUR
MODEL FORM TO WITHDRAW THE PURCHASE AGREEMENT
The online shop holzti.com takes care of the rights of consumers. The customer can not waive the rights conferred on him by the Consumer Rights Act. Provisions of contracts which are less favorable to the consumer than the provisions of the Consumer Law Act are invalid and in their place the provisions of the Law on Consumer Rights apply. Therefore, the provisions of this Regulation are not intended to exclude or limit consumer rights granted to them by mandatory statutory provisions, and possible doubts should be declared in favor of the consumer. In the event of non-compliance with the above provisions by the provisions of these Regulations, these provisions will be given priority and should be applied.
1.1. The online shop under the internet address holzti.com is operated by the company HOLZTI with registered office in 15234 Frankfurt Oder (address of the registered office and delivery address: Herbert-Jensch-Strasse 111 15234 Frankfurt Oder);
1.2. These provisions are addressed to consumers as well as to entrepreneurs using the online store, unless a provision of the regulation provides otherwise and is intended only for consumers or businesses.
1.1.1. BUSINESS DAY - one day from Monday to Friday, excluding days that are legally free.
1.1.2. APPLICATION FORM - Form available on the Online Store to create an account.
1.1.3. ORDER FORM - An electronic service, an interactive form available on the Online Store that you can use to place an order, in particular by adding products to the Electronic Shopping Cart and defining the terms of the Sales Agreement, including the shipping and payment method.
1.1.4. CLIENT - (1) a natural person with full legal capacity, and in cases provided by generally applicable rules, also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality granting the law of legal capacity; - who has or intends to conclude a sales agreement with the seller.
1.1.5. Civil Code - Civil Code of 23 April 1964 (Journal of Laws of 1964 No. 16, item 93, as amended).
1.1.6. 1.1.6. ACCOUNT - an electronic service, referred to with an individual name (username) and password of the customer given a set of resources in the IT system provider, which data is collected and defined by the service information provided by him orders in the store.
1.1.7. NEWSLETTER - electronic service, electronic distribution service by the service provider via e-mail e-mail, which allows all users of the recipient automatically the provider to receive me with recurring content subsequent issues of the newsletter with information about products, news and offers in the online store.
1.1.8. PRODUCT - a moveable item available on the online store subject to a sales agreement between the customer and the seller.
1.1.9. REGULATIONS - these provisions of the online store.
1.1.10. ONLINE SHOP - The online shop of the service provider is available at holzti.com.
1.1.11. SELLER; SERVICE PROVIDER - HOLZTI with limited liability based in Frankfurt Oder (address of the registered office and delivery address: Herbert-Jensch-Strasse 111 15234 Frankfurt Oder);
1.1.12. SALES AGREEMENT - a product sales contract that is concluded or closed between the customer and the seller through the online store.
1.1.13. ELECTRONIC SERVICE - a service that the service provider makes available electronically to the customer via the online shop.
1.1.14. SERVICE PERSONNEL (1) a natural person with full legal capacity and, in cases provided by generally applicable rules, also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality granting the law of legal capacity; - Use or use of the electronic service.
1.1.15. LAW OF THE CONSUMPTION LAW - The Law of 30 May 2014 on Consumer Rights (Journal of Laws 2014, item 827, as amended)
1.1.16. ORDER - The customer's letter of intent submitted through the order form, which is aimed directly at the conclusion of the product sales contract with the seller.
2. THE ELECTRONIC SERVICES IN ONLINE BUSINESS
2.1. The following electronic services are available in the online shop: account, order form and newsletter.
1.1.17. Account - the use of the account is possible after the customer has completed a total of two further steps - (1) fill out the registration form, (2) click on "Next". The registration form is necessary to provide the following information by the service recipient: name / company, address (street, house number / flat, zip code, city, country), e-mail address, phone number and your password , In the case of customers who are not consumers, it is necessary to provide the company name and tax number.
220.127.116.11. The electronic account service will be provided indefinitely free of charge. The customer has the opportunity at any time and for any reason remove accounts (accounts of withdrawal) by sending a request to the appropriate service provider, in particular by e-mail to: email@example.com or write to the address: Herbert-Jensch-Strasse 111 15234 Frankfurt Oder.
1.1.18. Order form - The use of the order form begins with the customer adding the first product to the electronic shopping cart in the online shop. Submission of orders after execution by the customer, including the next two steps - (1) to complete the order form and (2) Click on the online store after the order form completion of the "Confirm purchase" - to this point there is the Possibility of self-modification of the input data (including The order should be based on the displayed messages and information available on the website of the online store.The order form is necessary in order to provide the customers with the following data for the customers: Name / company, address (street, house number / flat, zip code, city, country), e-mail address, daytime telephone number and purchase contract information: product (s), quantity of products, place and method of delivery of products, method of payment For customers who are not consumers, it is necessary to provide the company name and tax number.
18.104.22.168. The electronic order form service is provided free of charge and is unique and expires if the order is placed on him or if the client no longer performs the order.
1.1.19. Newsletter - Use of the newsletter after administration in the "Newsletter" visible on the online store e-mail address, which will be transmitted to subsequent issues of the newsletter, click "Save", and confirm that you want to take the recording by clicking the confirmation link automatically sent e-mail address specified. Newsletters can save in the course of the appropriate checkbox, by selecting the facility also the account and the receipt of orders - when creating the account and the customer deposit to be stored in a newsletter.
22.214.171.124. The electronic newsletter service is offered indefinitely free of charge. The customer has the opportunity, at any time and for any reason, to unsubscribe from the newsletter (newsletter of resignation) by sending a request to the appropriate service provider, in particular by e-mail to: firstname.lastname@example.org or write to the address: Herbert-Jensch-Strasse 111 15234 Frankfurt Oder.
2.3. The recipient of the service is obliged to use the online shop in accordance with the law and morality regarding the personality and copyright as well as the intellectual property of the service provider and third parties. The service recipient is obliged to enter data according to the current status. The recipient is prohibited from providing unlawful content.
2.4. Procedure of the appeal proceedings:
1.1.20. Complaints in connection with the provision of electronic services by the service provider and other complaints related to the operation of the online shop (with the exception of the complaint procedure of the product, which is specified in point 6 of the regulations), the customer can, for.
1.1.21. in writing to the following address: Herbert-Jensch-Strasse 111 15234 Frankfurt Oder;
1.1.22. in electronic form by e-mail to the following address: email@example.com;
1.1.23. In the description of the complaint, it is recommended that the client states: (1) information and circumstances regarding the subject-matter of the complaint, in particular the nature and date of the occurrence of the irregularity; (2) the customer's request; and (3) contact details of the complainant - this facilitates and accelerates the examination of the complaint by the service provider. The requirements in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
1.1.24. The service provider will respond to the complaint without delay, at the latest within 14 calendar days of the submission date.
3. CONDITIONS OF CONTRACT CONCLUSION
3.1. The conclusion of the sales contract between the customer and the seller takes place after the customer has completed the order using the order form in the online shop pursuant to para. 2.1.2 of the regulations.
3.2. The product price displayed on the online store website is in Polish zlotys and includes taxes. With a total price including taxes on the product that is the subject of the order, as well as the shipping costs (including the costs of transport, delivery and postal services) and other costs, and if you can not determine the amount of these fees - the obligation to pay them , the customer will be informed on the pages of the online store when you place an order, including if the customer wishes to be bound by the sales agreement.
3.3. The procedure for concluding a purchase contract in the online shop via the order form
1.1.25. The conclusion of the purchase agreement between the customer and the seller takes place after the customer has issued an order in the online shop pursuant to section 3 from 2.1.2 of the regulations.
1.1.26. After placing the order, the seller immediately confirms receipt and at the same time accepts the order to execute. Acknowledgment of receipt of the Order and its acceptance for the implementation of by the seller customer relevant e-mail to the specified when placing an order e-mail client to send at least a statement Sellers receiving the Order and its inclusion in the realization and the Confirmation of the purchase contract includes. Upon receipt of the above e-mail by the customer, a contract of sale is concluded between the customer and the seller.
3.4. Consolidation, security and provision of the content of the contract of sale concluded by (1) making these provisions available on the website of the online shop and (2) sending the e-mail message referred to in point 1 from the item 3.3.2. the regulations. The content of the purchase contract is additionally recorded and saved in the IT system of the seller's online shop.
4. PAYMENT TERMS AND PAYMENT TERMS
4.1. The seller offers the customer the following payment methods as part of the purchase contract:
1.1.27. Payment in cash on delivery on delivery.
1.1.28. Payment by bank transfer to the bank account of the seller.
1.1.29. Electronic payments and credit card payments through services and PayU.pl Przelewy24.pl - possible current payment methods are on the online store, you can find information about payment methods on and on the Internet sites http://www.payu.pl and http: / /www.przelewy24 .pl /.
126.96.36.199. The processing of transactions by electronic payments and payment cards takes place at the customer's option via the websites PayU.pl and Przelewy24.pl. Support for electronic payments and payment cards is provided by:
188.8.131.52.1. PayU.pl - PayU S.A. Company located in Poznan (address: ul Grunwaldzka 182, 60-166 Poznan), entered the register of the state court register under the number 0000274399, registration files held by the District Court for Poznan - Nowe Miasto and Wilda, the share capital of 4,000,000 PLN fully paid, NIP: 779-23-08-495.
184.108.40.206.2. Przelewy24.pl - PayPro S.A. Settlement office based in Poznan (address: ul 15 Chancellor, 60-327 Poznan), entered the Register of the Regional Court Register at the Poznan District Court - Nowe Miasto and Wilda, VIII Economic Division of the Regional Court Register under KRS 0000347935, NIP 7792369887, Regon 301345068.
4.2. Payment deadline:
1.1.30. If the customer chooses to pay by bank transfer, electronic payment or credit card payment, the customer is required to pay within 2 calendar days from the date of the sale contract.
1.1.31. If the customer chooses to pay by cash on delivery, the customer is obliged to pay on delivery.
5. COSTS, DELIVERY AND SHIPPING TERMS AND TIME LIMITS
5.1. The delivery of products is possible on the territory of Poland.
5.2. The delivery of the product to the customer is payable, unless the purchase contract provides otherwise. Product shipping costs (including transportation, delivery and postal services charges) on the customer side of the Online Store Information tab are stated on the cost of delivery and during the receipt of orders, including at the time of printing by the customer is bound by the agreement of sale ,
5.3. The seller provides the customer with the following delivery methods for the product:
1.1.32. Postal parcel, postal delivery.
1.1.33. Courier delivery, courier delivery.
5.4. The deadline for delivery of the product to the customer is up to 7 working days, unless a shorter period is specified in the description of the product or when ordering. For products with different delivery times, the delivery date is the longest specified date, but must not exceed 7 working days. The start of delivery of the product to the customer is as follows:
1.1.34. If the customer chooses the payment method by bank transfer, electronic payment or payment card - from the time of the credit note on the account of the seller or the clearing account of the seller.
1.1.35. If the customer chooses the payment method by cash on delivery - from the day of the conclusion of the purchase contract.
6. RECLAMATION OF THE PRODUCT
6.1. The basis and responsibility of the client manufacturer, if the product is sold on natural or legal errors (warranty), are generally applicable provisions of the law defined, in particular the Civil Code (in particular, Art. 556-576 of the Civil Code). For Sale Agreements entered into on December 24, 2014 The basis and scope of liability of the seller to the customer is a natural person who is the product for the purpose unrelated to the activities of professional or business, for failure to comply with the product of the contract of sale , acquires the applicable laws, in particular the law of 27 July 2002 on special conditions of consumer sales and amendments to the Civil Code (Journal of Laws of 2002 No. 141, item 1176, as amended).
6.2. The seller is obliged to provide the customer with a product without defects. Detailed information on the seller's liability for a product defect and the customer's rights are listed on the online store's website on the Complaint Information tab.
6.3. The complaint can be submitted by the customer, for example:
1.1.36. in writing to the following address: Herbert-Jensch-Strasse 111 15234 Frankfurt Oder;
1.1.37. in electronic form by e-mail to the following address: firstname.lastname@example.org;
6.4. It is recommended that the client include in the description of the complaint: (1) information and circumstances regarding the subject matter of the complaint, in particular the nature and date of the defect; (2) to ask for a possibility to bring the product into conformity with the sales contract or an explanation of the price reduction or withdrawal from the sales contract; and (3) contact details of the complaining party - this facilitates and speeds up the handling of the complaint by the seller. The requirements in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
6.5. The seller must respond to the customer's complaint without delay, at the latest within 14 calendar days of the date of submission. If the customer, the consumer has demanded exchange of goods or to remedy the defect or made a statement about the price reduction, whereby the amount of the price should be reduced, and the seller does not respond to this request within 14 calendar days, that the request is justified.
6.6. The customer who exercises the rights under the guarantee is obliged to deliver the defective product to the following address: Herbert-Jensch-Strasse 111 15234 Frankfurt Oder. In the case of a customer who is a consumer, the cost of delivery of the product shall be borne by the seller. In the case of a customer who is not a consumer, the cost of the delivery shall be borne by the customer. If, due to the nature of the product or the type of installation, the delivery of the product by the customer is excessively difficult, the customer is obliged to provide the product to the seller at the place of the product.
7. PROCEDURE OUTSIDE THE COURT FOR SETTING UP COMPLAINTS AND INVESTIGATION OF CLAIMS AND ACCESS RULES RELATING TO THESE PROCEDURES
7.1. Detailed information on the possibility of the customer who are consumers of out-of-court complaint procedures, and redress and rules for access to these procedures are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/ pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
7.2. The President of the Office of Competition and Consumer Protection acts as a contact point (phone: 333 22 55 60, e-mail: email@example.com written or address: Pl. Powstańców 1 Warszawy, 00-030 Warsaw.), Deren The task is inter alia to support consumers in matters of out-of-court settlement of consumer disputes.
7.3. The consumer has the following example the possibility of using extrajudicial means for dealing with complaints and redress: (1) a request for a permanent settlement of the dispute of the arbitral tribunal of the consumer (for more information see: http: //www.spsk.wiih .org.pl /); (2) a proposal to settle the dispute out of court to the Provincial Inspector of Trade Inspection (Further information on the inspectors responsible for the place of business of the seller); and (3) to help the district (municipal) consumer ombudsman or social organization to cover the statutory responsibilities of consumer protection (including the Consumer Federation, Association of Polish consumers). Tips is granted, among other things, by e-mail to firstname.lastname@example.org and consumer hotline number 801 440 220 (hotline is open on weekdays from 8:00 - 18:00, connection fee from operator tariff).
7.4. On http://ec.europa.eu/consumers/odr platform is available online Settling disputes between consumers and entrepreneurs at EU level (ODR platform). The OS platform is an interactive and multilingual website with a one-stop shop for consumers and businesses to settle out of court the dispute arising from the online sales contract or contract for the provision of services on the same platform or at the Internet address of the Office of Competition and Consumer protection (for more information, see the contractual obligations regarding: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
8. RIGHT OF WITHDRAWAL (APPLIES TO SALES AGREEMENTS AS OF DECEMBER 25, 2014
8.1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and at no additional cost, with the exception of the costs referred to in point 1 above. 8.8 of the regulations. To meet the deadline, it is sufficient to make a statement before the deadline. The declaration of withdrawal from the contract can be made, for example:
1.1.38. in writing to the following address: Herbert-Jensch-Strasse 111 15234 Frankfurt Oder;
1.1.39. in electronic form by e-mail to the following address: email@example.com;
8.2. An exemplary revocation model from the contract is contained in Annex 2 of the Consumer Rights Act and is in addition in point 11 of the Regulations and on the website of the online shop in the tab on the withdrawal from the contract. The consumer can use the form template, but it is not compulsory.
8.3. The withdrawal period begins:
1.1.40. Contract, performed by the seller, product appears to be obliged to transfer his property (eg, agreement purchase.) - by taking the product in the possession of the consumer or a person named by the third party is not the carrier, in the case of a contract (1) includes many products that are delivered separately, in batches or in parts - from the possession of the last product, batch or part, or (2) consists in the regular delivery of products for a specified period - from the Taking possession of the first product;
1.1.41. for other contracts - from the time of the conclusion of the contract.
8.4. In the case of withdrawal from a distance contract, the contract is considered void.
8.5. Seller shall rescind the contract immediately, no later than 14 calendar days from the date of receipt of the consumer's declaration, return to the consumer all payments made by him, including the cost of delivery of the product (other than the additional costs arising from the consumer delivery other Method as the cheapest standard delivery method in the online shop). The seller will reimburse the payment in the same way as the consumer, unless the consumer has expressly agreed to a different form of return, which does not cost him anything. If the seller does not suggest that he receives product from the consumer, the refund payments may be withheld by the consumer to obtain the product, or the consumer has provided proof of his references, whichever comes first.
8.6. The consumer is obliged to immediately, no later than 14 calendar days from the date on which return from the contract, the product seller or to give it to a person authorized by the seller, unless the seller suggested that he the product receives. To meet the deadline, it is sufficient to return the product before it expires. The consumer can return the product to the following address: Herbert-Jensch-Strasse 111 15234 Frankfurt Oder.
8.7. The consumer is liable for the depreciation of the product as a result of using it in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the product.
8.8. Possible costs in connection with the withdrawal of the consumer from the contract to which the consumer is obliged:
1.1.42. If the consumer has chosen the way of delivery of the product which is not the cheapest delivery method available in the online store, the seller is not obliged to reimburse the additional costs incurred by the seller.
1.1.43. The consumer bears direct costs of returning the product.
1.1.44. If the product that the service, the pursuit of - at the express request of the consumer - before the expiration of the period began to withdraw from the contract, the consumer who exercises the right to withdraw from the contract after the announcement of such an application, is obliged to pay for services until withdrawal met. The amount paid out is calculated in relation to the scope of the service rendered, taking into account the price or remuneration agreed in the contract. If the price or the fee is too high, the basis for calculating this amount is the market value of the service fulfilled.
8.9. The right to withdraw from the distance contract is not available to the consumer in relation to contracts:
1.1.45. (1) the provision of services, if the seller a full service with the express consent of the consumer, which has been informed before the provision that under the provision by the seller will lose his right of withdrawal; (2) where the price or remuneration depends on fluctuations in the financial market over which the seller has no control and which may occur before the deadline for withdrawal from the contract; (3) where the subject matter of the service is a non-prefabricated product manufactured to the specifications of the consumer or serving its individual needs; (4) where the subject of the service is a product that deteriorates rapidly or has a short shelf life; (5) where the subject-matter of the service is a product delivered in a sealed package that can not be returned after opening the package for reasons of health or hygiene, if the package has been opened after delivery; (6) The subject of the service are products which are inseparably connected with other objects after delivery because of their nature; (7) which are the subject of provision of alcoholic beverages, the price of which was agreed at the conclusion of the purchase contract and delivery of which can only take place after 30 days and its value depends on fluctuations in the market, over which seller has no control; (8) where the consumer expressly requests that the seller come to him for urgent repair or maintenance; If the seller offers additional services that require their performance the consumer or provides withdrawal of products other than parts necessary for repair or maintenance, right to the consumer for additional services or products; (9) the subject matter of the service is audio or video or computer software which is delivered in a sealed package when the package has been opened after delivery; (10) for the delivery of newspapers, magazines or magazines, with the exception of a subscription contract; (11) closed by public auction; (12) for the provision of accommodation other than for residential purpose, the carriage of goods, car rental, catering, related services for leisure, entertainment events, sports or culture, if the agreement marks a day or term of service; (13) for the delivery of digital content that is not stored on a tangible medium, if the performance has begun to withdraw from the contract with the express consent of the consumer before the deadline and after being informed by the seller of the loss of the right of withdrawal to have.
9. PROVISIONS CONCERNING THE ENTREPRENEUR
9.1. This section of the Terms and the terms contained therein apply only to non-Consumer Customers and Service Users.
9.2. The seller has the right to withdraw from the contract of sale within 14 calendar days of the date of the conclusion of the contract with the customer who is not a consumer. The withdrawal from the contract of sale can in this case be made without stating reasons and does not constitute claims of the customer who is not a consumer towards the seller.
9.3. In the case of customers who are not consumers, the seller has the right to limit the available means of payment, including the need to pay in advance or partially regardless of the method of payment by the customer and the fact purchase agreement.
9.4. After the seller releases the product, the carrier must disclose the benefits and burdens associated with the product and the risk of accidental loss or damage to the product to the non-consumer customer. In such event Seller shall not be liable for any loss, loss or damage to the Product resulting from the acceptance of the shipment until delivery to the Customer and the late carriage of the shipment.
9.5. In the event of shipment of the product to the customer via a carrier, the non-consumer customer is obliged to check the package on time and in the manner assumed for such transportation. If he realizes that the product has been lost or damaged during transport, he is obliged to take all necessary measures to establish liability of the carrier.
9.6. In style of. 558 § 1 of the Civil Code, the liability of the seller under the warranty for the product to the customer, which is not consumed
9.7. In the case of customers who are not consumers, the service provider can terminate the contract for the provision of electronic services with immediate effect and without giving reasons by sending a corresponding declaration to the service recipient.
9.8. The liability of the service provider / seller in relation to the client / customer who is not a consumer, regardless of their legal basis, shall be limited - both in a single claim, as well as for all claims in total - to the amount of the paid price and shipping costs on the contract of sale, however, not more than one thousand zloty. The service provider / seller is liable with respect to the client / customer, the consumer is not liable only for the predictable typical damage at the time of conclusion of the contract and shall not be liable for lost profit in relation to the client / customer who is not a consumer ,
9.9. All disputes between the seller / service provider and the customer / service user who is not a consumer are subject to the jurisdiction of the seller / service provider.
10 FINAL PROVISIONS
10.1. Contracts concluded via the online shop are concluded in Polish.
10.2. Amendments to the Regulations:
1.1.46. The service provider reserves the right to make changes to the regulations for important reasons, that is: amendments to the law; Changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations.
1.1.47. In the case of the conclusion on the basis of these provisions of the current contracts (eg provision of Electronic Service - Account), the amended regulations bind the customer, if those in kind 384 and 384  of the Civil Code, ie the service recipient has been duly informed of the changes and has not terminated the contract within 14 calendar days of the date of notification. In the event that a change in the rules would lead to the introduction of new fees or increase of existing customers, a consumer is entitled to withdraw from the contract.
1.1.48. In the case of the conclusion on the basis of these rules contracts of other kind as the contract continuously (eg purchase contract) changes of the regulations are in no way affected the acquired rights of the customers / clients, the consumers take effect changes of the regulations before the entrance In particular, the amendments to the Regulations do not affect orders already placed or issued and concluded sales contracts concluded or executed.
10.3. In matters not covered by this Regulation, generally applicable provisions of Polish law apply, in particular: the Civil Code; the Law on Electronic Services of 18 July 2002 (Journal of Laws of 2002 No. 144, position 1204, as amended); For sale agreement closed until December 24, 2014 on, with the customer to be the consumer -. the provisions of the Law on the Protection of Consumer Rights and Liability for Damage caused by a Dangerous Product of 2 March 2000 (OJ 2000, No. 22, Article 271, as amended) and the Law on Special Conditions of Consumer Sales and amending the Civil Code of 27 July 2002 (Journal of Laws of 2002 No 141, item 1176, as amended); for sales contracts concluded with customers as of 25 December 2014 that are consumers - the provisions of the Law on Consumer Rights of 30 May 2014 (Journal of Laws of 2014, Article 827, as amended); and other relevant provisions of generally applicable law.
11. MODEL FORM TO WITHDRAW THE PURCHASE AGREEMENT
(ANNEX 2 TO THE LAW OF THE LEGAL REGULATION ON CONSUMER RIGHTS)
A sample withdrawal form
(This form should only be completed and returned if you wish to withdraw from the contract)
Herbert-Jensch-Strasse 111 15234 Frankfurt Oder
- Yes / My (*) hereby inform / inform (*) about my / our withdrawal from the contract for the sale of the following items (*) contract for the delivery of the following items (*) contract for work with the following items (* ) / for the provision of the following service (*)
- Date of conclusion of the contract (*) / acknowledgment of receipt (*)
- First and last name of the consumer
- Address of the consumer
- Signature of the consumer (only if the form is sent in paper form)
(*) delete what is not true.
Terms and Conditions of the Online Shop holzti.com